FAQ

Frequently asked questions about the range and composition of dispensing systems.

Why does the beer foam?

The wrong tap pressure is often set (see tap pressure table)

How do I put together a tap system?

Dry cooler / dispensing system sets

or write to us

Wet or dry cooler?

Wet cooler: increasingly used in the catering industry, high cooling performance, disadvantage: not immediately ready for use

Dry cooler: ideal for private use, short switch-on time (approx. 5 minutes), available in many power levels

Can over-counter coolers be used as under-counter coolers?

YES! Write to us and we will put together the necessary components for you.

Why John Guest connectors?

John Guest offers quick assembly using simple plug-in connections that can usually be made without tools.

How is the dispenser connected?

https://www.youtube.com/watch?v=fLhH_1B3zhc

Conversion inch / mm

1" = 2.54cm

  • 5/32" = 3.969mm
  • 3/16" = 4.763mm
  • 1/4" = 6.35mm
  • 5/16" = 7.938mm
  • 3/8" = 9.525mm
  • 1/2" = 12.7mm

Shipping methods & costs

  • Germany

    < 1 kg: 4.99 €

    > 1 kg: 6.99 €

    • Free shipping for orders over 500 €
    • < 31 kg delivery via DHL (Mon-Sat)
    • > 31 kg delivery via freight forwarder (Mon-Fri)

  • European Union

    Standard International < 1 kg: €13.99

    Standard International < 3 kg: €15.99

    Standard International < 5 kg: €17.99

    Standard International < 10 kg: €21.99

    Standard International < 20 kg: €31.99

    Standard International < 30 kg: €42.99

    Standard International > 30 kg: 90 €

  • General

    • To ensure smooth delivery of your ordered items, we ship via DHL. Bulky items weighing more than 31 kg are excluded; these are delivered by a freight forwarder.
    • Shipping to packing stations is generally possible.
    • Business customers from the EU will receive their order at net prices after entering their VAT identification number.
    • If you have ordered items with different delivery times, we will ship them together unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
    • If you choose to pick up your order yourself, we will inform you by email about the availability of the goods and pickup options. There are no shipping costs.